Kitchens Etc respects your privacy and are committed to ensuring any personal data we hold is protected in accordance with data protection laws and is used in line with your expectations.
This privacy notice explains what personal data we collect, why we collect it, how we use it and how we protect it along with your privacy rights.

• What Personal Data do we collect?
We collect the following personal data from you including;
Name, addresses, telephone numbers including mobile and email address/es.
• Why we collect this Data and how it is used?
We collect this data in order to respond to your enquiry and fulfil our services and/or contract to you. To maintain contact with you and keep you updated regarding your works and provide aftersales service and care. We do not use your data for any type of marketing purposes and will only contact you in line with your expectations and relevancy to your works.
We may also use your data to comply with a legal or regulatory obligation should this be applicable.
• How we collect your data?
Your data is collected either verbally in person or over the telephone, by email, direct mail or by entering your details and contacting us via our website.
• Who we share your data with and why?
We will share your data externally with trusted third-party contractors and service agents where applicable in order to fulfil our contract and our service to you.
We may also share your data if we are legally required to do so, to enforce or apply the terms of conditions of your contract with us, if necessary to protect our rights, property or safety, our insurance underwriter if required or a third party whom we may choose to sell or merge parts of our business to – should any of these be applicable.

*We require all third parties to respect the security of your personal data and to treat in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
• How we protect your data?
We protect unauthorised access to your personal data and prevent it from being lost, accidentally destroyed, misused or disclosed by;
Keeping current details in paper file in a locked cabinet in a private closed area within our premises for the appropriate length of time before being shredded.
All computers are security password protected and timed out. Computer back up is kept on a protected (physical – not cloud based) external hard-drive back up.

• How long do we retain your data?
We only retain your personal data for as long as necessary to fulfil the purpose we collected it for and any aftercare services and also for company legal obligation. We regularly assess and safely delete & destroy information deemed no longer required. The maximum time we will keep your personal data on record for is 7 years in order to comply with legal obligations under UK Tax Law.

• Your rights with respect to your Personal Data
You have the right to;
• Request access, amend or correct your personal date
• Request that we delete or stop processing your personal data when it is no longer necessary for the purpose of processing and
• Request that we transfer your personal data to another person.

If at any time you would like to exercise your rights above you can do this by contacting our office by email or in writing by post. Please do not hesitate to contact us if you require any further information or assistance regarding our Privacy Notice or your Personal Data.

The Shooting Box, 90 Church Street, North Creake, Fakenham, Norfolk NR21 9JQ
Tel: 01328 823111 Email: sales@kitchens-etc.co.uk